Problem currently solved by "experts"

• Experts produce good results
• Experts may or may not know how they get results
  • Some rules apparently known
  • Much of process based upon experience and intuition
• Use of experts time consuming and expensive
• Knowledge lost if experts leave or retire

Training of new experts largely by apprenticeship

• time consuming
• expensive
• unreliable (how well will trainee eventually function?)

Experts currently available for consultation or past records known

created April 30, 2003 last revised May 13, 2003

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