Minimize Surprises
Context
Deans have a visible role, often responding to questions within a public
context.
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Questions without background
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yields pressure/stress
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may lead to incorrect assumptions or provide incomplete information
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may prompt unconsidered/less-than-optimal comments/decisions
Strategy
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Provide background information early and often
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On-going stream of reports sets context, developments
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Status reports show progress, establish credibility
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Lengthy reports give helpful perspective, even if just skimmed, BUT
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Executive summary at start helpful, if reports long/involved
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In conversations and reports, organization and preparation are vital
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Put conclusions, requests at start to focus discussion
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Structure arguments (all rules of good technical writing apply)
created 12 October 2006
last revised 16 October 2006
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